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Unable to see/track my digital gold investment?

Hi I am unable to see or track my digital gold investments which I have made through the ticker tape app since last night. It’s still not visible. What’s the issue ??
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Also their website says digigold would be restored in 48 hours
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There might be a technical glitch. I had read the fine print and they have partnered with safegold, and insured and secured by Brinks. It says “Brink’s has a comprehensive, global insurance policy that includes the insurance cover on your gold stored in their vaults. Over and above that, SafeGold has an insurance policy to cover gold in transit”
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Hi team, My gold investment is not visible why please clarify. Please ensure it is visible and active immediately. Kiron
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Is there any update When will the issue resolved. Any new update
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Same issue for me: it says 'something went wrong.' I raised a ticket, but this feels like a scam because there's been no communication about this issue. Suddenly, this error happens, and there's no assurance that it won't happen again in the future. The lack of professionalism is alarming—no customer service number, no chat support, and no follow-up emails. This is unacceptable.

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There’s definitely some big scam going on. This doesn’t seem right at all.
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Please note that our Digital Gold services are down at the moment. Be rest assured that your digital gold holdings are safe, and you should be able to see your all the details within 48 hrs. We regret the inconvenience caused.

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My digital gold investments dissapeared from the portfolio this morning,as i mailed the issue to the support team,I received a mail assuring that the issue will be resolved. But now, it started reflecting in my portfolio,but as I tried withdrawing it ,It dissapeared again,seems fishy
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Probably the worst customer service I’ve seen. Everyone is in panic mode and they don’t even issue a circular stating what the issue is and the expected time of resolution. I had to dig into it and find the purchase is deposited with Safegold and on their site they have a note stating they will be back in 48 hours due to an upgrade. I
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Goodness same here my 6 emi gold invested is gone no one replies!
And in the past have y’all been able to get the amount credited sooner? It just feels like they need to correspond with a third party to get the funds. Anyway keep us all posted on success. Some of us have even bigger amounts parked with them.
Shriniwas, can you please share us the support email id?
Could you please share the support team email id?
Hi, so it has been 10 days now and I have still not received my money. Has anyone got their full money back ?
Oh my! Did you contact their customer service? What are they saying? This is pathetic!
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